Refund Policy

At Take My Online Exam US, we have come up with a policy that is quite comprehensive of ensuring we offer the best services to our clients but still you may ask for a refund.

Below, kindly take time to read our refund policy to get more out of our provision of refunds.

Conditions under which a person is allowed to receive a refund
A refund may be issued under the following circumstances:

Quality Concerns

However, if the completed papers are not satisfactory to meet the client’s quality standards even after five revisions, one is allowed to request a refund based on our quality assurance policy.

Missed Deadlines

In case you were to submit your paper past the agreed time which makes it different from the due date, you are entitled for compensation or reimbursement.

Unsatisfactory Grades

In the case a promised grade is not obtained, the possibility of partial reimbursement may be discussed.

Detailed Feedback Report

It is required to generate a full and legal feedback report in order to help the audit team to consider refunding.

Non-Refundable Circumstances

Refunds will not be issued under the following conditions:

Incomplete Requirements

If directions within the initial communication of a project are evasive or erroneous and subsequently compromises the quality of the project, a refund will not be entertained.

Unused Work

In deciding that you cannot accept the final work that has been produced, we deny you the right to a refund.

Self-Edits

You will lose eligibility to a refund if you alter the work in any way that interferes with the quality we have described.

Change of Mind

Refunds are not allowed if for any reason you wanted to cancel the order as soon as you placed it.

Non-Responsiveness

Correspondingly, if you don’t reply to our inquiries, therefore, delay instances negate refund options.

Modified Feedback

Such feedback cannot be suited for refunding since they mean that alterations exceeding the project’s scope are needed. Revisions are conducted in the frameworks of the initial parameters.
Note: All changes beyond the initial work’s limits may cost extra; therefore, we cannot guarantee satisfaction if charges for these changes are not paid.

Transaction Fee

Where an offer for a refund has been approved, the client will forfeit 15% of the amount to cater for the transaction charges.
Refund Process

For further details and regarding the refund process, please see the contact us section where you will find our official email address. It prevents the disorderly and unaccountable way that consultations have been arranged in the past to address refund requests.